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CATATAN: PASTIKAN SEMUA NAMA DAN ALAMAT ANDA DI AKUN PAYZA SAMA DI KTP/SIM ANDA
Mengisi Formulir, Full Name ( Nama Lengkap ), Email (Email Payza Anda)
Tulis Judul dan Pesan Tiket
Contoh:
Judul: Help me, for verification of my account
Pesan:
Dear Support Payza,
I have problems to verify my account Payza because I do not have a credit card, can I verify my account Payza with National ID (Photo ID) and proof of address? if it can be used, I attach my Photo ID and proof of my address.
Thank you.
Best Regards,
Nama Anda
CATATAN: PASTIKAN ANDA INGAT UPLOAD PHOTO ID DAN BUKTI ALAMAT ANDA
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Tunggu beberapa hari akan dibalas oleh Support Payza, jika anda mendapat pesan seperti dibawah ini:
Hello Mr. Salim,
Thank you for contacting Payza.
While we have received and approved your photo identification document, the document you have submitted as a proof of address cannot be accepted as it appears to be a one-time statement. We require a recurring statement sent regularly to the address listed on your Payza profile. Please submit a complete, scanned copy of a monthly proof of address statement which can be a phone bill, a utility bill, a bank statement or a credit card statement.
We appreciate your co-operation during this process.
Kind Regards,
The Payza Team
Payza.com
Maka Dokumen Bukti Alamat anda tidak dapat diterima dan diminta untuk mengirimkan/melampirkan Bukti alamat anda yang lain pada saat membalas email tersebut.
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Jika anda mendapat pesan seperti ini:
Hello Mr. Salim,
Thank you for your reply.
We apologize for the delay in responding to your query. Please note that our Customer Support team is working diligently to provide the quickest and most efficient service possible. However, we are experiencing a high volume of calls and emails which will affect our response time.
This email is to let you know that your documents have been received and approved.
We are happy to confirm that your Personal Pro Payza account has now beenverified.
Congratulations!
Kind Regards,
The Payza Team
Payza.com
Berarti dokumen anda diterima dan akun anda menjadi verified.
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Selesai. Semoga Bermanfaat.